Comcast’s Xfinity xFi to enhance customers’ online experience

In a bid to enhance online experience for its customers, Comcast Corporation has announced the launch of a new platform called Xfinity xFi that will provide customers with greater control over their home networks.

Xfinity xFi is immediately available to the company’s existing XB3 Gateway (xFi Wireless Gateway) and xFi Advanced Wireless Gateway users. The new xFi Advanced Wireless Gateway was first announced at CES 2017.

In other words, the new service is now available to nearly 10 million existing customers of the company.

Chris Satchell, Comcast’s chief product officer, said, “This is a product we believe will put really easy control in the hands of our customers. We wanted to make the xFi experience for our normal customer who doesn't want to be a Wi-Fi expert.”

Previously, the Advanced Gateway service was for only available to the company’s gigabit internet customers. These devices serve as a combined cable modem and wireless router for the company’s internet subscribers.

As the xFi Gateways are designed to connect to the company’s cloud at any time, users might face a privacy risk, but the devices also allow them can manage their home networks from anywhere.